Shipping policy

Shipping Policy

Last updated: September 10, 2026

At Baddies Glam, we work to ensure that your order is processed and delivered to you as quickly and safely as possible.

1. Order Processing

Orders are processed after they have been successfully placed and confirmed.

Please allow [1–2 business days] for your order to be processed and prepared for shipment.

Orders placed during weekends, public holidays, promotions, or periods of high demand may require additional processing time.

2. Delivery Time

Once your order has been shipped, delivery typically takes approximately [2–5 business days], depending on your location.

Delivery times are estimates and may vary due to courier availability, location, weather, public holidays, or other circumstances beyond our control.

3. Shipping Fees

Shipping fees are calculated and displayed at checkout based on the delivery location and applicable shipping rates.

Any available free-shipping promotions will be clearly stated on our website or during checkout.

4. Delivery Information

Customers are responsible for providing a complete and accurate delivery address and contact information.

Please double-check your:

Full name
Phone number
Address
Area/governorate
Building and apartment details

Baddies Glam is not responsible for delivery issues resulting from incorrect, incomplete, or outdated information provided by the customer.

5. Courier Contact

The delivery courier may contact you using the phone number provided with your order.

Please ensure that your phone is available during the expected delivery period.

If the courier is unable to reach you or complete the delivery because you are unavailable, additional delivery attempts or charges may apply depending on the courier's policy.

6. Delayed Deliveries

Although we work with our delivery partners to provide timely delivery, Baddies Glam cannot guarantee a specific delivery date or time.

Delivery may be delayed due to circumstances including:

High order volumes
Public holidays
Weather conditions
Traffic or transportation disruptions
Incorrect or incomplete addresses
Customer unavailability
Courier delays
Events outside our reasonable control

If your order appears to be significantly delayed, please contact us and we will assist you in following up with the delivery provider.

7. Lost or Damaged Packages

If your package appears damaged upon delivery, please contact us as soon as possible and provide photographs of the package and products.

If an order is confirmed to have been lost during delivery, we will work with the relevant delivery provider to investigate the shipment and determine the appropriate resolution.

8. Changing Your Shipping Address

If you need to change your delivery address after placing an order, contact us as soon as possible.

We can only change the address if the order has not yet been processed or handed over to the delivery provider.

Once an order has been shipped, the shipping address may no longer be changed.

9. No Refunds Due to Delivery Delays

Delivery dates are estimates and not guaranteed. A delay caused by the courier or circumstances outside Baddies Glam's reasonable control does not automatically qualify an order for a refund.

Our Refund & Exchange Policy applies to returns, refunds, and exchanges.