Terms of service

Terms & Conditions

Last updated: September 10, 2026

Welcome to Baddies Glam. These Terms & Conditions govern your use of our website and your purchase of our products.

By accessing or using our website, placing an order, or purchasing any product from Baddies Glam, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Baddies Glam

Baddies Glam is an online beauty and makeup store offering beauty products and related products through our website.

Throughout these Terms & Conditions, the terms "we," "us," "our," and "Baddies Glam" refer to Baddies Glam. The terms "you" and "customer" refer to the person accessing our website or purchasing our products.

2. Products

We make every effort to ensure that product descriptions, images, colors, prices, and other information displayed on our website are accurate.

However, slight differences may occur due to:

Screen and device settings
Lighting during product photography
Product batches or packaging updates
Manufacturer changes

We reserve the right to correct errors, update product information, or change product availability at any time without prior notice.

3. Product Authenticity

All products sold by Baddies Glam are represented as 100% authentic.

We do not knowingly sell counterfeit or imitation products.

Product packaging may occasionally vary from the images displayed on our website due to manufacturer updates or packaging changes. Such changes do not necessarily indicate that the product itself has changed.

4. Product Availability

All products are subject to availability.

We reserve the right to:

Limit the quantity of products available for purchase
Discontinue products
Cancel or modify an order if a product becomes unavailable
Correct inventory errors

If we are unable to fulfill an order due to availability, we will contact you and provide an appropriate resolution.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing your order, you will receive an order confirmation. Receiving an order confirmation does not necessarily guarantee that the order has been accepted or that the products are available.

We reserve the right to refuse, cancel, or limit any order for reasons including:

Product availability
Pricing or website errors
Suspected fraudulent activity
Incorrect customer information
Unusual or suspicious purchasing activity

If an order is cancelled after payment has been made, any applicable refund will be processed through the relevant payment method.

6. Pricing

All product prices displayed on our website are listed in Egyptian Pounds (EGP) unless otherwise stated.

Prices may change at any time without prior notice.

We reserve the right to correct pricing errors. If an item has been listed at an incorrect price due to an error, we may contact you before processing the order and give you the option to proceed at the correct price or cancel the order.

7. Payment

We accept the payment methods displayed at checkout.

By providing payment information, you confirm that:

The information provided is accurate and complete
You are authorized to use the selected payment method
The payment method belongs to you or you have permission to use it

Payment information may be processed through third-party payment providers. Baddies Glam does not directly store complete payment card details.

8. Shipping & Delivery

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for ensuring that their shipping information is complete and accurate.

Baddies Glam is not responsible for delays caused by:

Incorrect or incomplete addresses
Customer unavailability
Courier delays
Weather conditions
Public holidays
Events outside our reasonable control

Estimated delivery times are provided as an indication and are not guaranteed unless specifically stated otherwise.

Once an order has been handed over to the delivery provider, delivery may be subject to the courier's policies and circumstances.

9. Order Changes & Cancellation

If you need to change or cancel an order, please contact us as soon as possible after placing the order.

We will do our best to accommodate requests; however, orders that have already been processed, packed, or shipped may not be able to be changed or cancelled.

10. Returns & Exchanges

Our return and exchange policy applies to eligible purchases.

Because our products are cosmetics and beauty products, opened, used, swatched, or tampered-with makeup products may not be eligible for return or exchange for hygiene and safety reasons, unless the product is defective or otherwise required to be accepted under applicable law.

Products eligible for return or exchange must generally be:

Unused
Unopened
In their original packaging
In resalable condition

Please refer to our Return & Exchange Policy for complete details regarding eligibility, timeframes, and procedures.

11. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after receiving your order.

We may request photographs or other information to assess the issue and determine the appropriate resolution.

Please do not discard the product or its packaging before contacting us, as this may be required to investigate the issue.

12. Makeup & Cosmetic Products

Our products are intended for cosmetic and beauty purposes.

Customers are responsible for reviewing product descriptions, ingredients, warnings, and usage instructions before using a product.

If you have known allergies or sensitivities, you should review the ingredients carefully before purchasing or using a product.

Baddies Glam cannot guarantee that a product will be suitable for every individual's skin type or that a customer will not experience an allergic reaction or sensitivity.

If irritation or an adverse reaction occurs, discontinue use and seek appropriate professional advice.

13. Website Use

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful purposes
Attempt to gain unauthorized access to our website or systems
Interfere with the operation or security of the website
Copy or reproduce our content without permission
Use automated systems to scrape or collect information without authorization
Submit false or misleading information

We reserve the right to restrict or terminate access to our website if these Terms & Conditions are violated.

14. Intellectual Property

All content appearing on the Baddies Glam website, including but not limited to:

Logos
Brand names
Product images
Photography
Graphics
Videos
Text
Designs
Website layout

is owned by or licensed to Baddies Glam and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially use our content without our prior written permission.

15. Promotions & Discounts

From time to time, Baddies Glam may offer discounts, promotions, giveaways, or promotional codes.

Promotions may be subject to additional terms, including:

Expiration dates
Minimum purchase requirements
Product exclusions
One-time-use restrictions

Unless otherwise stated, promotional codes cannot be combined with other offers.

We reserve the right to modify or terminate a promotion at any time, subject to applicable law.

16. Third-Party Links & Services

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.

Baddies Glam is not responsible for the content, policies, security, or practices of third-party websites.

Your use of third-party services may be subject to their own terms and privacy policies.

17. Disclaimer

We make reasonable efforts to ensure that the information on our website is accurate and up to date.

However, we do not guarantee that:

The website will always be available or uninterrupted
All information will always be completely accurate or error-free
Product availability information will always be accurate
The website will be free from technical issues or harmful components

To the extent permitted by applicable law, Baddies Glam will not be responsible for losses resulting from circumstances outside our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Baddies Glam shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Our liability will not be limited or excluded where doing so would be prohibited by applicable law.

19. Events Beyond Our Control

Baddies Glam will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, governmental actions, internet or telecommunications failures, strikes, transportation disruptions, pandemics, or other unforeseeable events.

20. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will become effective when posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the Arab Republic of Egypt, unless otherwise required by applicable law.

Any disputes arising in connection with these Terms & Conditions shall be handled in accordance with the applicable laws and courts of Egypt.